Other questions regarding accommodation

• Accommodation area

Can I send my luggage in advance?

Please write the date of your stay and your name on the reservation and send it to the address below.
[Delivery address] 5579-3 Kawayo, Minamiaso Village, Aso District, Kumamoto Prefecture, 869-1404　
Wellness Resort "ASO KENKO NO MORI" Accommodation Front TEL: 0967-67-0001 (Representative) *Please send your luggage prepaid. We do not accept valuables, fragile items, or perishable items. On the day of pick-up, please be sure to bring the sent slip with you.

• Accommodation area

Do you have wheelchair rentals?

You can rent it for free at the front desk. Please note that the number is limited.

• Accommodation area

Is there room service?

Room service is not available.

• Accommodation area

Is it possible to stay with a pet?

Pets are not allowed in the room.
We also ask that you refrain from allowing pets into the facility.

• Accommodation area

Is there a coin laundry?

There is a coin laundry available 24 hours a day.
Detergents are sold at the front desk.